Acadian On Watch uses advanced alarm automation software that provides quick response to alarm signals. We chose this software for its reliability, user-friendly setup, and compatibility with all types of alarm systems and signals. Here are some examples of alarm signals that we monitor:

• Burglar
• Smoke & Fire
• Medical
• Panic & Holdup
• Open & Close Reports
• Temperature
• Carbon Monoxide
• Fluid Levels
• Motion Detectors
• Industrial Systems

Signal reception alerts dispatchers by visual and audible indicators to ensure quick and accurate response by highly trained professionals.

Our Pinpoint GPS system from DICE software provides precise geographic locations to help emergency agencies (law enforcement, fire, and ambulance) with directions to municipal or remote locations.

An identical redundant computer backs up our alarm automation computer system ensuring constant monitoring without interruption. Acadian On Watch tests this system weekly to ensure its complete functionality.

On average Acadian On Watch answers alarm signals in 30 seconds or less from the time the signal is received. This is faster than the U.L. required time of 60 seconds.

With Acadian On Watch alarm dealers can access client accounts from remote locations to monitor response times and service call inquiries.

The World Wide Web and Acadian On Watch provide the subscriber the ability to access their account from home, work, or anywhere the web can be accessed. Customers can view their account and even submit changes to their contact list, vacation schedule or provide specific instructions for handling their account. All transactions and accounts are password protected to ensure privacy and security.

Mission Statement
“Our mission is to provide alarm monitoring services to security and fire alarm dealers and their customers in a prompt, professional, and courteous manner.”

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